![]() Our warehouse accepts returns every two weeks. Note: The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. *A description of the reason for your returnĢ.We will confirm if the package is unopened or not, and will supply a return address to customer.ģ.Customer will then send back the package and device.Ĥ.Customer must then provide a tracking number for their delivery.ĥ.Our processing centre will confirm there are no issues with the return.6.Refund will be processed. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.ĥ.For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.ġ.If you are looking to apply for a return or refund,please email the following information to we will send a confirmation email to you within 3 business days of your request. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.ģ.If your product is unopened you are eligible for a return or refund.ġ.If your product is not faulty and you have already opened your device, we do not offer refund or exchange.Ģ.Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.ģ.If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.Ĥ.Before returning an item, please make sure that you contact our returns team at helps us to make sure your return is received in a safe and timely manner. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. Please read the Manual first before you set up and use your product. Malfunction or Serious Product Quality Issues. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.Ģ. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. Please inspect your order as soon as you receive it. Items directly purchased from be returned in 30-days for a full refund or exchanged under the following circumstances: I do love these and would but them again in a heartbeat. Kind of silly.īut that is a small, minor issue and likely related to me not having Alexa. I also bought buttons hoping I could open and close the curtains if my phone wasn't nearby. Even when I set them to open at a certain time, they still don't open in tandem. ![]() I'd like to press a button to open and close both at once vs. The one improvement I'd suggest is to make two switchbots work together instead of each working separately. They work perfectly and the solar panels mean I never have to worry about charging. The Switchbots are awesome and make waking up so much easier. I have a wakeup light but it just isn't the same. Automatic curtains used to be insanely expensive - four digits to start. But I also need blackout curtains to sleep - you see the predicament. I am the kind of person who NEEDS sun to wake up. I have wished for years for something like Switchbot. If you have curtains that you love and want to automate, I would highly recommend the Switchbot Curtains. I am strongly considering getting the Switchbot solar panels that connect to the curtains which will virtually insure that they never run out of power. Switchbot says that they need to be charged once every 8 months, but I like these so much. I have had the curtains for about 2 months now and the battery life on these is still strong. I also like that you can pair two Switchbot Curtains together to open curtains from the middle and adjust how far they go. They come in different configurations including U-Rail, I-Rail, or Rod, and can be tucked behind your curtains when attached to look near. To take it a step further, you can schedule the curtains to open and close at a specified time automatically as well. My curtains are in a somewhat hard to reach area, so having them be able to open automatically at anytime with the push of a button using the Switchbot Remote or through voice using voice assistants such as Apple’s Siri, Amazon Alexa, or Google is awesome. ![]() I recently started turning my home into a smart home and these were an excellent addition. Finally figured out my problem: for those that's using the new AppCompat, you should be using 7.widget.SwitchCompat instead of Switch on the switch layout.otherwise, it won't show on the ActionBar (assumed you're using AppCompat ActionBar as well), well, the actionLayout attribute doesn't work, it has to be set in the code.The Switchbot Curtains are an amazing addition to any home.
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